Privacy Policy

Last Updated: [08/28/2025]

Suravelle respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book our services, or interact with us.

1. Information We Collect

  • Personal Information: Name, phone number, email address, billing address, and payment details provided when booking services or submitting inquiries.
  • Event Information: Event date, type of event, guest count, vendor details, and other event-related preferences.
  • Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
  • Communication Records: Emails, forms, or messages exchanged with our team.

2. How We Use Your Information

  • Your information is used for:
    – Processing bookings, contracts, and payments.
    – Coordinating event planning, rentals, and event space reservations.
    – Communicating with you regarding inquiries, updates, or changes.
    – Sending promotional offers, newsletters, or marketing (you may opt out at any time).
    – Improving our website, services, and customer experience.
    – Complying with legal obligations.

3. Sharing of information

  • We do not sell or rent your personal data. We may share information in the following circumstances:
    – Vendors & Service Providers: To trusted partners who help fulfill your event needs (e.g., caterers, décor providers, payment processors).
    – Legal Requirements: If required by law, court order, or government regulation.
    – Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We use reasonable security measures (encryption, secure payment gateways, and limited access protocols) to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

  • Our website may use cookies and similar technologies to:
    – Improve site functionality and performance.
    – Analyze visitor behavior and website traffic.
    – Personalize your experience.
    You may adjust your browser settings to refuse cookies, but this may limit certain features of our site.

6. Your Privacy Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

  • – Accessing the personal information we hold about you.
    – Requesting corrections or updates.
    – Requesting deletion of your data.
    – Opting out of marketing communications.
    To exercise these rights, please contact us at info@suravelle.com

7. Children’s Privacy

Our services are intended for adults planning or hosting events. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Suravelle
Email: info@suravelle.com
Phone: +1 (281) 400-9009
Mailing Address: 5900 Balcones Drive #26741; Austin, TX 78731